WEDDING TERMS & CONDITIONS
UPDATED APRIL 2022
In these terms and conditions (“terms”) which apply to all bookings the expression “The Hotel” “or The Venue” means The Angel Hotel, Privett (The Angel Country Lodge Limited is a company registered in London with company No. 07850256) and “the Client” means the individual person(s) or legal entity (firm or company) booking the hotel.
- Booking Confirmation
1.1 We will hold a date provisionally for 14 days only. After this time the date will be released.
1.2 Any booking is provisional until the Hotel receives a signed copy of these terms from the Client or written confirmation of the booking from the Client which will be deemed to be the Client’s acceptance of these terms.
1.3 Any booking is provisional until the hotel receives the initial deposit as required in section 5. Payment of the deposit will also be deemed acceptance of these terms.
- Event Numbers
2.1 There is a minimum number of 40 guests to make a wedding booking. The hotel’s minimum charge will be based on this number.
2.2 At least twelve weeks prior to the specified date the Client will provide the Hotel with final guest numbers. The final charge to the client will be calculated using this number provided that the minimum charge is exceeded.
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2.4 When there is an evening buffet at weddings, 100% of additional evening guests must be catered for.
- Wedding Cancellation and Postponement
3.1 Cancellations or postponements for Weddings will be based on the minimum guest number or the declared number of guests attending whichever is the larger and will result in the charges below becoming due. In each case, the percentage charged is based on the estimated total cost stated in the booking. All cancellations must be made in writing with the signature of both parties.
More than 12 months: Nicholson Suite Deposit only
6 – 12 months: 50%
3 – 6 months: 75%
1 – 3 months 90%
Less than 1 month: 100%
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3.3 In addition to the charges payable in Clause 3.1 the Client agrees to reimburse the Hotel for any costs incurred by it occurring from any consequential cancellation of the Hotel’s arrangements with third parties associated with your contract.
3.4 The Client and the Hotel expressly agree that COVID-19 is a shared risk.
3.4.1 If government directives, local or national lockdowns, or any other enforcement actions associated with COVID-19 prevent the Wedding proceeding on the agreed date, the Hotel agrees to postpone the wedding free of charge to any date up to two years from the originally agreed date.
3.4.2 Any postponements after this date would be charged at the postponement rate in clause 3.1, and 3.3. Any such postponement will not lower the percentage of the cancellation or postponement charge already applicable before the postponement by virtue of the revised dates.
3.4.3 Should the Client elect to cancel the Wedding rather than agree on a postponement then the cancellation charges in clauses 3.1 and 3.3 will apply based on the original date but will be reduced by 50% of the amount due to reflect the shared risk.
- Changes and Cancellation by the Hotel
4.1 The Hotel may cancel the booking at any time if:
4.1.1 The Client is more than 7 days in arrears with any payment to the Hotel.
4.1.2 The Client becomes insolvent or in the case of an individual becomes subject to a bankruptcy petition.
4.1.3 If, in the sole discretion of the Hotel, the booking might damage the reputation of the Hotel.
4.1.4 Any part of the Hotel is closed or otherwise unavailable due to circumstances beyond the Hotel’s control (other than in respect of the events referred to in clause 3.4 which is dealt with under that clause).
4.1.5 The Hotel ceases trading for whatsoever reason or becomes insolvent.
4.2 In respect of clause 4.1.1 and 4.1.2 the cancellation charge in accordance clauses 3.1 and 3.3 will apply. In respect of clause 4.1.3, 4.1.4 and 4.1.5 the Hotel will refund payments made but the Hotel would not have any other liability.
- Deposit payments
5.1 for all weddings a non-refundable deposit of £2000 for the hire of the Nicholson Suite is required at the time of booking.
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5.2 When the meal package or option has been decided a deposit of 50% of the calculated cost is required on the hotel being advised and the remaining 50% no later than 12 weeks prior to the event. Full settlement of the total event balance will be required 12 weeks prior to the event.
- Prices and Payment
6.1 Prices quoted include VAT at 20% and are subject to variation up to 12 weeks prior to arrival after which, except for variations due to Client requirements, they may only vary due to changes in Value Added Tax or other reasons outside the Hotel’s control in which case they will be notified to the Client.
6.2 The Client agrees to pay the Hotel in full for any additional food, beverage or other services requested by, or on behalf of, the Client.
6.3 Payment is by cash, BACS, on-line banking transfer or such debit/credit cards as are recognised by the Hotel.
6.4 All sums payable under this agreement are due for payment on request or on the presentation of an invoice by any means including email to the email address provided at the time of booking.
6.5 In the event of any query on part of the invoice, the Client must notify the Hotel within 7 days of the invoice date and must settle that part of the invoice not queried on the due date. The part queried (suitably adjusted where necessary) will be due as soon as the problem is resolved.
6.6 The Hotel reserves the right to charge interest at a rate of 1.5% per month or part thereof above bank base rate on any outstanding balance and reserves the right to charge all recovery costs.
6.7 The Hotel reserves the right to charge an additional amount should the Client wish to use the Hotel outside the agreed hours.
- Corkage
7.1 No wines, spirits, beers or food may be brought into the Hotel or its grounds by the Client, guests or representatives for consumption or sale on the premises or public areas of the hotel without the express written consent of the Hotel and for which a charge will be made by the Hotel and indemnity forms required.
7.2 Wine for serving with the meal may be allowed if it is provided by the Bride and Groom only. This must be declared and handed over to the hotel in advance and the appropriate corkage paid.
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- Etiquette and Controls
9.1 The Hotel reserves the right to judge acceptable levels of noise or behaviour of the Client, guests, or representatives of the Client. The Client shall take all necessary steps for corrective action. In the event of failure to comply with management requests, the Hotel reserves the right to terminate the booking or stop an event without being liable for any refund or compensation.
9.2 It is the Hotel’s policy not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, ethnic origin or disability. The Client, its guests and all subcontractors engaged by or on behalf of the Client are expected to adhere to this policy and the Hotel reserves the right without incurring any liability to the Client to remove from the Hotel any person or persons offending against this policy.
9.3 The Hotel and the events it hosts are subject to statutory controls including those relating to fire, licensing and entertainment and must be strictly observed by Clients their guests and representatives. If for any reason an event is closed by an outside official source the Hotel will not be liable for compensation in any way.
9.4 The Hotel is a non-smoking area and should Clients, their guests or subcontractors smoke in bedrooms or in any other area the full cost of cleaning will be charged, subject to a minimum £100 charge. A designated smoking area is available outside the Hotel.
9.5 The Hotel only permits the use of Natural Petal confetti (biodegradable) and this us for outdoor use only. Any other type of confetti is not permitted to be used.
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9.7 The Hotel does not allow pets (unless guide dogs) and if a pet damages the Hotel the full cost of cleaning and repairing the rooms affected will be charged, subject to a minimum £250 charge.
9.8 Access will be available from 9 am on the day of the event Any Client wishing to gain earlier access should contact the Events Office to see if this can be arranged.
9.9 All events will end at 12am.
9.10 The Hotel operates a blanket zero tolerance policy of verbal abuse, physical abuse, and sexual harassment towards all members of staff. Any incidents will be dealt with robustly including reporting to the police if appropriate. We would refer the Client(s) to clause 9.1
- Outside Services
10.1 Prior written consent of the Hotel must be obtained by the Client for any entertainment or services contracted by the Client.
10.2 Prior consent of the Hotel must be received for any display to be fixed and all displays must comply with statutory codes and regulations.
10.3 No external food or drink suppliers will be allowed at the Hotels unless a corkage fee has been agreed prior to their arrival.
- Liabilities
11.1 Other than for death or personal injury caused by negligence the Hotel its manager and staff will not be liable for any loss, damage or expense to any person or thing however caused.
11.2 Unless the Hotel is liable under clause 11.1 the Client agrees to indemnify the Hotel from and against any and all liability and claims, costs, demands, proceedings and damages resulting or arising from the booked event or function, the Client, its guests and any outside contractors.
11.3 The Client is responsible for any damage caused to the Hotel or its property by any act default or neglect of the Client, its guests or subcontractors and shall pay to the Hotel on demand the amount required to make good or remedy any such damage. This includes bedrooms.
11.4 The Hotel cannot accept liability for any loss or damage to any property of the Client, their guests or subcontractors.
11.5 The Hotel cannot accept liability for any loss or damage to any wedding property of the Client, their guests or subcontractors. It is the responsibility of the client to ensure any gifts or cards are removed or taken at the end of the event
11.6 Complaints should be made in writing to the wedding co-ordinator within 7 days of an event for review.
- Insurance
12.1 We strongly recommend the client to take out event/wedding insurance to mitigate the loss from an insurable event Any contract of insurance should be made by you directly with your preferred insurance company.
- General
13.1 Whilst we will make all reasonable efforts to keep the client informed It is the responsibility of the client to ensure that contact details (telephone number, email address) are kept up to date.
13.1.1 The Hotel will not be held responsible for any missed communication to the client by the client not updating their contact details or checking the relevant email address.
13.2 This contract is non-assignable by the Client without prior written consent of the Hotel.
13.3 This contract will be interpreted in accordance with English Law and the Hotel and Client submit to the jurisdiction of the English courts.
- Exclusive use of the hotel.
14.1 If the client wishes to guarantee exclusivity of the hotel i.e., the exclusion of any other guests and members of the public they must purchase every guest bedroom for the night of the wedding.
This must be agreed at the time of booking and paid for in full. This amount is refundable if the event is cancelled in line with Section 3
This agreed rate which will be included for the purposes of the staged deposit payments referred to in section 5. This must be agreed at the original time of booking.
14.2 The exclusive use of the hotel necessitates that an agreed minimum number of rooms must be booked. This number varies with time of year/date of your booking but will always be clearly indicated to you at the time of booking and will be indicated on the contract that you sign.
These rooms will be offered at a preferential non-refundable bed & breakfast rate to your guests and will initially be held on credit card details provided by the client. As each room is booked these will be withdrawn from the Clients liability and become the individual guest’s responsibility. The difference between the minimum number of rooms agreed and the those that are actually booked will be payable by the client.
